California Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, California 95834
Telephone: (833) 942-1120
Complaints - Distance Education
Complaints
Student Complaint, Dispute, and Appeals
Complaints regarding participation, performance, grades, drops, and other academic sanctions or discipline / conduct related issues:
Appeals by students regarding participation, performance, grades, drops, and other related issues should first be addressed directly to the instructor. Appeals and issues that cannot be resolved with the instructor may be addressed with the VU Distance Education Office by following the dispute process located at the following website: https://www.vinu.edu/web/distance-education/dispute-information.
If the student feels that the issue is not resolved with the instructor or the VU Distance Education Office, then the student may initiate an appeal with the VU Dean of Student Office by completing the form at the following website: http://www.vinu.edu/web/dean-of-students-office/student-complaint
Complaints regarding discrimination and law violations:
Complaints by students regarding discrimination or law violation should be addressed directly with the VU Dean of Student Office by completing the form at the following website: http://www.vinu.edu/web/dean-of-students-office/student-complaint
Complaints regarding personal safety violations should be addressed by the VU Police Department (812-888-5555).
Any student who feels a complaint has not been resolved adequately by Vincennes University has the right to file a formal complaint with the State of Indiana's Commission for Higher Education. Note: The Indiana Commission for Higher Education cannot review complaints related to course grades, academic sanctions, or discipline/conduct matters. https://www.in.gov/che/2744.htm
Indiana Commission for Higher Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-4206
Main Phone: 317-464-4400
Student Support Center: 888-528-4719
Students can also submit complaints to the governing body of Higher Education for the state or district/territory in which they reside:
Alabama
Alabama Commission on Higher Education
P.O. Box 302000
Montgomery, AL 36130-2000
Phone: (334) 242-1998
Toll-Free: (800) 960-7773 AL Residents Only
Fax: (334) 242-0268
Website: http://www.ache.alabama.gov
Alaska
Alaska Commission on Postsecondary Education
P.O. Box 110505
Juneau, AK 99811-0505
Phone: (907) 465-2962
Toll-Free: (800) 441-2962
Fax: (907) 465-5316
Website: http://acpe.alaska.gov/
Arizona
Arizona Commission for Postsecondary Education
Suite 650
2020 North Central Avenue
Phoenix, AZ 85004-4503
Phone: (602) 258-2435
Fax: (602) 258-2483
Website: https://highered.az.gov/
Arkansas
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201-3818
Phone: (501) 371-2000
Fax: (501) 371-2001
Website: http://www.adhe.edu
California
Colorado
Colorado Department of Higher Education
1600 Broadway
Suite 2200
Denver, CO 80202
Phone: (303) 862-3001
Fax: (303) 996-1329
Website: http://highered.colorado.gov/
Connecticut
Office of Higher Education
450 Columbus Blvd
Hartford, CT 13601-1841
Phone: (860)713-6543
Website: https://www.ctohe.org/
Delaware
Delaware Higher Education Commission
The Townsend Building
401 Federal St, Suite 2
Dover, DE 19901
Phone: (302) 735-4120
Toll-Free: (800) 292-7935
Fax: (302) 739-5894
Website: http://delawaregoestocollege.org/
Florida
Office of Student Financial Assistance
325 West Gaines St, Suite 1314
Tallahassee, FL 32399-0400
Phone: (850) 410-5200
Toll-Free: (800) 366-3475
Website: http://www.floridastudentfinancialaid.org/osfahomepg.htm
Georgia
Nonpublic Postsecondary Education Commission
2082 East Exchange Place
Suite 220
Tucker, GA 30084-5305
Phone: (770)414-3300
Website: https://gnpec.georgia.gov/
Hawaii
Hawaii Post-Secondary Education Authorization Program
Department of Commerce & Consumer Affairs
335 Merchant Street, Rm. 310
Honolulu, HI 96813
(808) 586-7327
Website: http://cca.hawaii.gov/hpeap/
Idaho
Idaho State Board of Education
P.O. Box 83720
Boise, ID 83720-0037
Phone: (208) 334-2270
Fax: (208) 334-2632
Website: http://www.boardofed.idaho.gov/
Illinois
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701
Phone: (217) 782-2551
Fax: (217) 782-8548
Website: http://www.ibhe.org
Indiana
Indiana Commission for Higher Education
101 West Ohio Street, Suite 300
Indianapolis, IN 46204-1984
Phone: (317) 464-4400
Fax: (317) 464-4410
Website: https://www.in.gov/che/
Iowa
Iowa College Student Aid Commission
475 SW Fifth Street, Suite D
Des Moines, IA 50319
Phone: (515) 725-3400
Toll-Free: (877) 272-4456
Fax: (515) 725-3401
Website: https://www.iowacollegeaid.gov/
Kansas
Kansas Board of Regents
Suite 520
1000 SW Jackson Street
Topeka, KS 66612-1368
Phone: (785) 430-4240
Website: http://www.kansasregents.org/
Kentucky
Kentucky Higher Education Assistance Authority
100 Airport Road
Frankfort, KY 40602-0798
Phone: (502) 696-7200
Toll-Free: (800) 928-8926
Fax: (502) 696-7496
Website: https://www.kheaa.com/
Louisiana
Louisiana Board of Regents
1201 N. Third St., Suite 6-200
Baton Rouge, LA 70802
Phone: (225) 342-4253
Website: http://www.regents.la.gov/
Maine
Finance Authority of Maine
P.O. Box 949
5 Community Drive
Augusta, ME 04332-0949
Phone: (207) 623-3263
Toll-Free: (800) 228-3734
Fax: (207) 213-2661
Website: http://www.famemaine.com/
Maryland
Maryland Higher Education Commission
6. N. Liberty Street
Baltimore, MD 21201
Phone: (410) 767-3301
Toll-Free: (800) 974-0203 MD residents only
Fax: (410) 260-3200
Website: http://www.mhec.state.md.us/
Massachusetts
Massachusetts Department of Higher Education
Room 1401
One Ashburton Place
Boston, MA 02108-1696
Phone: (617) 994-6950
Fax: (617) 727-6397
Website: http://www.mass.edu/
Michigan
Michigan Student Aid
PO Box 30462
Lansing, MI 48909-7962
Phone (888) 447-2687
Website: http://www.michigan.gov/mistudentaid
Minnesota
Minnesota Office of Higher Education
Suite 350
1450 Energy Park Drive
St. Paul, MN 55108-5227
Phone: (651) 642-0567
Toll-Free: (800) 657-3866
Fax: (651) 642-0675
Website: http://www.ohe.state.mn.us/
Mississippi
Mississippi Institutions of Higher Learning
3825 Ridgewood Road
Jackson, MS 39211-6453
Phone: (601) 432-6198
Website: http://www.ihl.state.ms.us/
Missouri
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102
Phone: (573) 751-2361
Fax: (573) 751-6635
Website: http://dhe.mo.gov/
Montana
Montana University System
Office of the Commissioner of Higher Education
560 N. Park Ave
P.O. Box 203201
Helena, MT 59620-3201
Phone: (406) 444-6570
Website: http://www.mus.edu/
Nebraska
Coordinating Commission for Postsecondary Education
P.O. BOX 905005
Lincoln, NE 68509-5005
Phone: (402) 471-2847
Fax: (402) 471-2886
Website: https://ccpe.nebraska.gov/
Nevada
Nevada System of Higher Education
4300 S. Maryland Pkwy.
Las Vegas, NV 89119
Phone: (702) 889-8426
Fax: (702) 889-8495
Website: http://system.nevada.edu/Nshe/
New Hampshire
New Hampshire Postsecondary Education Commission
101 Pleasant Street
Concord, NH 03301
Phone: (603) 271-3494
Website: http://www.education.nh.gov/highered/
New Jersey
Higher Education Student Assistance Authority
P.O. Box 545
Trenton, NJ 08625-0545
Phone: (609) 584-4480
Toll-Free: (800) 792-8670
Website: http://www.hesaa.org/
New Mexico
New Mexico Higher Education Department
2048 Galisteo Street
Santa Fe, NM 87505
Phone: (505) 476-8400
Website: http://hed.state.nm.us/
New York
New York State Higher Education Services Corporation
99 Washington Avenue
Albany, NY 12255
Phone: (518) 473-1574
Toll-Free: (888) 697-4372
Website: http://www.hesc.ny.gov/
North Carolina
College Foundation of North Carolina
P.O. Box 41966
Raleigh, NC 27629
Phone: (866) 866-2362
Website: https://www.cfnc.org/index.jsp
North Dakota
North Dakota University System
10th Floor, State Capitol
600 East Boulevard Avenue, Dept. 215
Bismarck, ND 58505-0230
Phone: (701) 328-2960
Fax: (701) 328-2961
Ohio
Ohio Board of Regents
25 South Front Street
Columbus, OH 43215
Phone: (614) 466-6000
Fax: (614) 466-5866
Website: https://www.ohiohighered.org/board
Oklahoma
Oklahoma State Regents for Higher Education
Suite 200
655 Research Parkway
Oklahoma City, OK 73104
Phone: (405) 225-9100
Website: http://www.okhighered.org/
Oregon
Office of Student Access and Completion (OSAC)
Suite 100
1500 Valley River Drive
Eugene, OR 97401
Phone: (541) 687-7400
Toll-Free: (800) 452-8807
Fax: (541) 687-7414
Website: http://www.oregonstudentaid.gov/default.aspx
Pennsylvania
Pennsylvania Higher Education Assistance Agency
PO Box 8157
Harrisburg, PA 17105-8157
Phone: 1-800-692-7392
Website: https://www.pheaa.org/
Puerto Rico
Puerto Rico Council on Education
PO Box 19900
San Juan, PR 00919-1900
Phone: 1-787-641-7100
Website: http://www.ce.pr.gov
Rhode Island
Rhode Island Department of Education
255 Westminster Street
Providence, RI 02903-3400
Phone: (401) 222-8333
Website: http://www.ride.ri.gov/
South Carolina
South Carolina Commission on Higher Education
Suite 300
1122 Lady Street
Columbia, SC 29201
Phone: (803) 737-2260
Fax: (803) 737-2297
Website: http://www.che.sc.gov/
South Dakota
South Dakota Board of Regents
Suite 200
306 East Capitol Avenue
Pierre, SD 57501-2545
Phone: (605) 773-3455
Website: http://www.sdbor.edu/
Tennessee
Tennessee Higher Education Commission
Suite 1900
404 James Robertson Parkway
Nashville, TN 37243-0830
Phone: (615) 741-3605
Website: https://www.tn.gov/thec/
Texas
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78711-2788
Phone: (512) 427-6101
Website: http://www.thecb.state.tx.us/
Utah
Utah System of Higher Education
Board of Regents Building
60 South 400 West
Salt Lake City, UT 84101-1284
Phone: (801) 321-7200
Website: http://higheredutah.org/
Vermont
Vermont Student Assistance Corporation
10 East Allen Street
P.O. Box 2000
Winooski, VT 05404-2601
Phone: (802) 655-9602
Toll-Free: (800) 642-3177
Website: http://www.vsac.org/
Virgin Islands (U.S.)
Virgin Islands Department of Education
1834 Kongens Gade
St. Thomas, VI 00802
Phone: 1-340-774-2810
Fax: 1-340-779-7153
Website: http://www.doe.vi/
Virginia
State Council of Higher Education for Virginia
James Monroe Building
Tenth Floor
101 North 14th Street 10th Floor
Richmond, VA 23219
Phone: (804) 225-2600
Fax: (804) 225-2604
Website: http://www.schev.edu/
Washington
Washington State Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
Phone: (360) 753-7800
Website: http://www.wsac.wa.gov/
Washington D.C.
Office of the State Superintendent of Education (District of Columbia)
Division of Postsecondary and Career Education (Postsec)
1050 First Street, NE
Washington, DC 20002
Phone: (202) 727-6436
Website: https://osse.dc.gov/page/college-and-career-education
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Boulevard East
Suite 700
Charleston, WV 25301
Phone: (304) 558-2101
Website: http://www.wvhepc.edu/
Wisconsin
Wisconsin Higher Educational Aids Board
4822 Madison Yards Way
Seventh Floor
Madison, WI 53705
Phone: (608) 267-2206
Fax: (608) 267-2808
Website: http://www.heab.state.wi.us/
Wyoming
Wyoming Community College Commission
5th Floor, Suite B
2300 Capitol Ave.
Cheyenne, WY 82002
Phone: (307) 777-7763
Fax: (307) 777-6567
Website: http://www.commission.wcc.edu/